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General

  • Adding Edgemarcs to Edgeview using ZTP

    Zero-Touch Provisioning is here and can be leveraged to allow for easy addition of units to Edgeview v16. Prior to attempting to use for the first time, reach out to support via email or support ticke...

  • Using an Edgemarc for Direct Routing with Microsoft Teams and CloudCo Partner SIP Trunks

    This guide will go over the setup process on an Edgemarc, to utilize it with CloudCo Partner SIP trunks as a direct routing device for Microsoft Teams. This article will not go over Teams side setup a...

  • General Initial Deployment

    After getting your unit added to Edgeview, most customers are looking to maximize the function from their Edgemarc. The easiest way to do this is having it monitor a SIP server. Once this is completed...

  • Edgemarc Default Passwords

    There is a possibility of having 2 default passwords on an Edgemarc, depending upon where the unit was sourced from. If your unit was shipped from 888VoIP, we generally pre allocate the unit to your c...

  • Edgemarc Survivability FXO Failover

    A common request and setup that we run into is the desire to have your Edgemarc be able to failover to FXO lines for outgoing calls. This can be useful if say you lose network connectivity. In additio...

  • Edgemarc Troubleshooting

    If you run into any issues along the way in your deployment of your Edgemarc, we are likely going to need a few things in order to support you better. These include both packet captures and ALG logs. ...

  • Latest Edgemarc Firmware

    Firmware updates can be achieved one of 2 ways on an Edgemarc. Option #1 If you are utilizing Edgeview V15, we provide a firmware upgrade server that is accessible to you. All that you need to do is n...

  • SD-WAN Deployment Guide

    This article goes over the deployment of the SD-WAN Functionality that is available on Edgemarcs that are communicating with Edgeview V15....

  • Microsoft Teams Direct Routing with Edgemarc

    These articles go over the process of setting up Microsoft Teams Direct Routing utilizing an Edgemarc...

  • SIP Trunking with IP-PBX

    This article goes over the process of setting up a SIP trunk on an Edgemarc and how to get that SIP trunk to communicate with an existing IP-PBX...